FAQ

Frequently Asked Questions

Warranty (3)

Category: Warranty

“Export” means this product is imported from other mobile markets than Singapore. Therefore you will not get local Singapore manufacturer warranty. Other than local Singapore manufacturer warranty, products are genuine and supported by our in-house service warranty for one month. We do not sell any fake or clone product. All our export sets are unlocked and no restriction to use in any country.

Category: Warranty

We provide one month in-house warranty for all our used phones. We have tested all used phones vigorously before we put on sale. Rest assured with the quality of the phone.

Category: Warranty

Unfortunately we are not obliged to help claim for local Singapore manufacturer warranty. You have to make your own arrangement to send to service centers here. For ipad, you may enjoy international warranty from Apple. For shop warranty phone, you have to send back to our shop at your own arrangement.