|Service||Delivery time||Cut-off time||Price||applicable area||Remarks|
|Same day delivery||before 10pm||3pm||$13||local SG|
|uParcel same day delivery||before 10pm||5pm||to be advised upon checkout||local SG|
|uParcel 3hr express||within 3hr||5pm||to be advised upon checkout||local SG||3hr window will start after uParcel booking|
|uParcel 1hr express||within 1hr||5pm||to be advised upon checkout||local SG||1hr window will start after uParcel booking|
|Cash on delivery||the same day||4pm||$20||local SG|
|Standard courier||1-2 days||9pm||$4||local SG||free for >$600|
|International courier||to be advised upon checkout||9pm||to be advised upon checkout||worldwide|
|Store pickup||–||11:30am to 9pm||–||local SG||to collect at #02-65A Peninsula Plaza|
|Registered mail||3-4 days||9pm||$3.75||local SG|
|Normal mail||3-4 days||9pm||free||local SG|
|Digital download||immediate||10am to 10pm||free||worldwide|
Yes you can opt for uParcel 3hr and 1hr delivery services. Take note that 3hr or 1hr window will start only after uParcel booking.
If your delivery is failed according to your tracking info, you shall call us to inform. We will help you check with the shipping provider and will do necessary action. If you have opted for normal postal mail, we will not be responsible for the loss.
It is advisable to inform us before you come down to make sure availability of the product you ordered.
Delivery is considered successful based on the delivered status of the delivery service provider. Delivery is also considered successful even if you are not the recipient of the goods at your specified address. To avoid this, we advise you to provide valid delivery address where you can receive the goods at expected delivery time. For example, you may give your office address during working hours.
Currently we are shipping to Bangladesh, China, Hong Kong, India, Japan, South Korea, Sri Lanka, Taiwan, United States, Australia, New Zealand and other nine ASEAN countries. You may check your shipping fee as well as approximate applicable tax and duty in your country upon checkout. You may contact us if your country is not in the list for shipping.
For phone card pin, we can send it immediately after payment check is done. For e topup, sometimes it may take a while to complete the order. For physical products, we have 4 modes of delivery within Singapore – normal postal/registered mail (2-3 days), standard courier (1-2 days), same day courier and 1/3hr express delivery. For international shipping, you will get lead time info based on your destination upon checkout.
Yes you can come down to our retail shop, which is located at #02-65D Peninsula Plaza Singapore 179098, near City Hall MRT. Usually you will
get cheaper or the same price as online.