Singapore use 3-pin plug so almost all chargers in the box will come with 3 pin plug. If you buy separate charger, we sell charger with 3-pin plug only. Another thing you may have to take note is the 4G/5G bandwidth. If your country’s 4G/5G bandwidth is different from Singapore and you are very specific about bandwidth usage, it is good for you to check it. Generally all phones are compatible to use in your country.
Yes we do provide one month shop warranty if manufacturer warranty is expired. However we do not cover shipping and custom duty for warranty return if you are not covered by our Refund Policy.
Most products are covered for local Singapore manufacturer warranty only. For some products like Apple ipad, international warranty is applicable. You may approach your local manufacturer service center to check for warranty coverage.
Sorry no installment payment option available for international shipping.
Upon checkout, you will be prompted shipping options and estimated custom duty (if applicable) payable to your country’s tax authority. Yes you are required to pay custom duty yourself if applicable. The courier you selected will contact you to pay for custom duty to do custom clearance.
For phone card pin, we can send it immediately after payment check is done. For e topup, sometimes it may take a while to complete the order. For physical products, you may try to check out and will see available shipping options to your country and select the courier, price and lead time you are comfortable with.
We accept SGD (Singapore Dollar).
|Payment method||Description||Applicable area||Remarks|
|Paypal/credit card/debit card||Using Paypal account or VISA/Master/AMEX/DINER credit/debit card||worldwide|
|Google Pay/Apple Pay||Express checkout at product page/cart page/checkout page||worldwide||only for customers with such payment activated on mobile devices|
|Bank transfer||Transfer to DBS current 066-904239-6. DBS bank code 7171 branch code 066 DBS swift code DBSSSGSG, USD agent bank is JP Morgan Chase Bank, N.A. swift code CHASUS33||worldwide||Default is SGD and can accept USD also at current exchange rate|
|Cash||Pay by cash upon collection at shop||local SG|
|PayNow, DBS Paylah!, Grab Pay, Google Pay||Scan/use QR code provided||local SG|
|Shopee Pay||Scan/use QR code provided||local SG|
|Grab Pay Later||Using debit or credit card issued in Singapore and having registered account with Grab Singapore||local SG||4 month|
|Sumo Rewards Points||Redeem with Sumo Rewards Points accumulated from your purchase with us||worldwide||1% Rewards Points for every purchase with us|
|Deferred payment||Use PayNow or ibanking with maximum credit defined by us||local SG||3/4/6 month subject to income assessment|
|Service||Delivery time||Cut-off time||Price||applicable area||Remarks|
|Same day delivery||before 10pm||3pm||$13||local SG|
|Standard courier||1-2 days||9pm||$4||local SG||free for >$600|
|International courier||to be advised upon checkout||9pm||to be advised upon checkout||worldwide|
|Store pickup||–||11:30am to 9pm||–||local SG||to collect at #02-65A Peninsula Plaza|
|Normal mail||3-4 days||9pm||free||local SG|
|Digital download||immediate||10am to 10pm||free||worldwide|
Yes you can do. We can arrange for you provided your item pass our check and test. This arrangement is not available for international shipping.