FAQ
Frequently Asked Questions
International sale and shipping (4)
We will refund according to your payment mode. Let say you paid by Paypal, refund will be made via Paypal. You can’t request cash refund for Paypal payment.
Yes you can do. We can arrange for you provided your item pass our check and test. This arrangement is not available for international shipping.
| Payment method | Description | Applicable area | Remarks |
| Paypal/credit card/debit card | Using Paypal account or VISA/Master/AMEX/DINER credit/debit card | worldwide | |
| Google Pay/Apple Pay | Express checkout at product page/cart page/checkout page | worldwide | only for customers with such payment activated on mobile devices |
| Bank transfer | Transfer to DBS current 066-904239-6. DBS bank code 7171 branch code 066 DBS swift code DBSSSGSG, USD agent bank is JP Morgan Chase Bank, N.A. swift code CHASUS33 | worldwide | Default is SGD and can accept USD also at current exchange rate |
| Cash | Pay by cash upon collection at shop | local SG | |
| PayNow, DBS Paylah!, Grab Pay, Google Pay | Scan/use QR code provided | local SG | |
| Shopee Pay | Scan/use QR code provided | local SG | |
| Grab Pay Later | Using debit or credit card issued in Singapore and having registered account with Grab Singapore | local SG | 4 month |
| Sumo Rewards Points | Redeem with Sumo Rewards Points accumulated from your purchase with us | worldwide | 1% Rewards Points for every purchase with us |
| Deferred payment | Use PayNow or ibanking with maximum credit defined by us | local SG | 3/4/6 month subject to income assessment |
We accept SGD (Singapore Dollar).
Payment and refund (9)
You can transfer to DBS current 066-904239-6. For international transfer, swift code for DBS bank is DBSSSGSG. For USD, USD agent bank is JP Morgan Chase Bank, N.A., swift code CHASUS33.
PAYNOW apparently becomes defacto standard for mobile payment for inter-bank transfer in Singapore. We recommend to use PAYNOW as an immediate and most convenient payment solution. Even it can notify the users the transaction information in sms so we do not need to log in to check our account for verification. It will speed up the transaction process. Another way is using fast ibanking transfer which most banks are offering now.
We will refund according to your payment mode. Let say you paid by Paypal, refund will be made via Paypal. You can’t request cash refund for Paypal payment.
No, we do not accept Paypal payment for store pick-up.
Yes you can do. We can arrange for you provided your item pass our check and test. This arrangement is not available for international shipping.
| Payment method | Description | Applicable area | Remarks |
| Paypal/credit card/debit card | Using Paypal account or VISA/Master/AMEX/DINER credit/debit card | worldwide | |
| Google Pay/Apple Pay | Express checkout at product page/cart page/checkout page | worldwide | only for customers with such payment activated on mobile devices |
| Bank transfer | Transfer to DBS current 066-904239-6. DBS bank code 7171 branch code 066 DBS swift code DBSSSGSG, USD agent bank is JP Morgan Chase Bank, N.A. swift code CHASUS33 | worldwide | Default is SGD and can accept USD also at current exchange rate |
| Cash | Pay by cash upon collection at shop | local SG | |
| PayNow, DBS Paylah!, Grab Pay, Google Pay | Scan/use QR code provided | local SG | |
| Shopee Pay | Scan/use QR code provided | local SG | |
| Grab Pay Later | Using debit or credit card issued in Singapore and having registered account with Grab Singapore | local SG | 4 month |
| Sumo Rewards Points | Redeem with Sumo Rewards Points accumulated from your purchase with us | worldwide | 1% Rewards Points for every purchase with us |
| Deferred payment | Use PayNow or ibanking with maximum credit defined by us | local SG | 3/4/6 month subject to income assessment |
You can use it via Paypal or Woocommere Payment.
We accept SGD (Singapore Dollar).
For local Singapore purchase, all prices are inclusive of GST (if applicable).
Trade-in/buyback (1)
Yes you can do. We can arrange for you provided your item pass our check and test. This arrangement is not available for international shipping.
